Press Releases

Powerful Telecom Software Recognized for Outstanding Innovation as a Cloud-based Solution for IT Professionals

PAETEC Holding Corp. (NASDAQ GS: PAET), a Fortune 1000 company that provides advanced communication solutions to businesses nationwide, today announced today that TMC, a global, integrated media company, has named PINNACLE Online as a recipient of the 2010 INTERNET TELEPHONY Product of the Year Award.

"PINNACLE Online is an intuitive, web based solution hosted within the cloud in our world-class Data Centers and accessed by customers though a SaaS (Software as a Service) subscription based service," said John Chapman, chief marketing officer of PAETEC. "Given that IT & Telecommunications services consistently come in as a top five expenditure for most organizations, PAETEC has invested in solutions like PINNACLE Online to help its customers to proactively regain control over their spiraling costs. PINNACLE automates their ability to recognize cost avoidance opportunities within their IT & Telecommunications services giving their organization a distinct competitive advantage."

PINNACLE Online includes multiple components driving dramatic benefits including:

• Asset Management: Track and audit in real-time all network assets, such as telephones, desktop PCs, and laptops
• Telecom Expense Management (TEM): Receive a complete view and analysis of all telecommunication expenses by vendor, invoice, location, or stakeholder
• Call Accounting: Compare the actual use of your communication services to contracted commitments to ensure proper billing and future adjustments
• Service Desk: Streamline the provisioning services and resolution of issues

"I am pleased to announce PAETEC as a Product of the Year Award winner. The editors of INTERNET TELEPHONY have verified that PINNACLE Online displays quality and innovation plus provides real needs in the marketplace," stated Rich Tehrani, CEO, TMC. "I would like to congratulate PAETEC for its commitment to advancing IP Communication Technologies."

2010 Product of the Year winners are published in the February 2011 issue of INTERNET TELEPHONY magazine, (www.itmag.com). INTERNET TELEPHONY has been the authority in IP communication since 1998^TM.

For more information about TMC, please visit www.tmcnet.com.

About PAETEC Software Corp.
PAETEC Software Corp. is a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET). Its award winning telecommunications management software, PINNACLE, coupled with ITIL Certified Consultants, has been used for over 20 years by large businesses, universities, government agencies and service bureaus. The software received the 2009 TEM Excellence Award from TMC's INTERNET TELEPHONY magazine. For more information on PINNACLE, please visit www.pinnsoft.com.

About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998^TM. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world's leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more! Visit TMC Events for a complete listing and further information. For more information about TMC, visit www.tmcnet.com.