CUSTOMER CARE

Featured Product
Data Backup & Recovery

Windstream's Data Backup and Recovery solution offers your organization secure, automated off-site server backup performed on a daily basis. View our Data Backup & Recovery Demo.

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When you call Windstream Customer Care, you speak directly to our representatives - not to automated prompts or recordings. Our highly trained professionals provide exceptional customer support and deliver one of the highest levels of first-call resolution in the industry.

Building Customer Relationships with Superior Support

Windstream's knowledgeable account specialists:

• Strive to answer your calls within 20 seconds
• Aim to resolve your issues in a single call
• Answer billing inquiries and perform invoice reviews
• Process service order requests
• Provide up-to-date product information
• Perform online customer support tutorials