Government

Our unique ability to drive down total cost of service while providing integrated management tools is one of the fundamental reasons federal, state, and local government customers choose PAETEC. Our powerful PINNACLE Communication Software Suite will help you manage-and maximize cost efficiencies-in all aspects of your IT infrastructure.

This incredibly powerful Enterprise Resource Planning (ERP)-type integrated Service Lifecycle Management (SLM) application has a great deal to offer you and your organization, including:

• Dramatically improving the support and delivery of your communications services
• Streamlining the management of the four domains of service lifecycle management:
  • Service Management gives you the tools to track the distribution, configuration, and financial accountability for all communications service.
  • Operations Management helps you streamline order management, incident resolution, infrastructure tracking, and asset management.
  • Financial Management provides you with detailed insight into how your network and related services are being used and invoiced by your telecom vendors.
  • Integration Management automates the exchange of data with your internal switch or your telecom vendor's telecommunications systems, helping alleviate manual interventions and improving data integrity.

Just as important-particularly in these budget-conscious times-PAETEC's flexible financing, including our innovative SFS (Software for Services) program, makes obtaining PINNACLE very affordable.