Hospitality

Hospitality

Let Windstream's complete portfolio of reliable, secure, and affordable communications solutions help you address the changing needs of your business and your customers.

Balancing Declining Room Telephone Revenue with System Upkeep

The days of your PBX phone system's maintenance costs being offset by room phone revenue are over. Let Windstream show you how new technologies can help bridge the gap.

Simplify your communications system and increase efficiencies with Windstream's advanced IP (Internet Protocol) technologies like Dynamic IP. You'll find that this flexible solution:

  • Allows you to use your bandwidth more efficiently and with more flexibility
  • Gives you a single platform for voice, Internet, and your property-management system connection
  • Offers the ability to access bandwidth devoted to telephone service for guest Internet use when phone demand is low
  • Doesn't artificially limit your voice services to a pre-set number of lines since both your data and voice services can dynamically use all available bandwidth

In new-build or rehab situations, our Hosted IP is a flexible and affordable VoIP (Voice over Internet Protocol) service that provides dial tone and also lets you:

  • Eliminate the cost of maintaining your existing PBX (Private Branch Exchange)
  • Enjoy easy integration with your current system
  • Choose from four levels of VoIP service feature options
  • Avoid investing in a full on-premises IP telephony system, as the system is completely hosted by Windstream

Our PINNACLE Communications Management Solutions is an Enterprise Resource Planning (ERP)-type integrated Service Lifecycle Management (SLM) application designed to streamline the management of the four domains of service lifecycle management:

  • Service Management gives you the tools to track the distribution, configuration, and financial accountability for all communications services.
  • Operations Management helps you streamline order management, incident resolution, infrastructure tracking, and asset management.
  • Financial Management provides you with detailed insight into how your network and related services are being used and invoiced by your telecom vendors.
  • Integration Management automates the exchange of data with your internal switch or your telecom vendor's telecommunications systems, helping alleviate manual interventions and improving data integrity.

You'll also be happy to know that thanks to Windstream's flexible financing arrangements, including our innovative SFS (Software for Services) program, obtaining PINNACLE and its many benefits can be very affordable.