1. High Earnings Potential
- Timely payments ensure consistent cash flow
- Aggressive residuals provide continuous revenue stream
- Upfront SPIFFs motivate increased sales
2. Strong Portfolio
- Offer customers PAETEC's comprehensive solutions, including voice, data, software, security, and network integration services
- Leverage PAETEC's established experience in key industry verticals, including financial services, government, healthcare, higher education, hospitality, professional services, and retail
- Provide peace of mind to customers by delivering PAETEC's unmatched service and support
3. Comprehensive Training
- Our in-person and online training sessions prepare you for sales calls and improve your close ratio and upsell probability
- Discover how to access C-level decision makers through the presentation of PAETEC's value proposition
- Learn about PAETEC's products and services and how they distinguish us from the competition
4. PAETEC's Online Customer Support
- Gain immediate, secure access anytime, anywhere to the invoice information, network tools, and more than 20 real-time reports you need to be successful
- Monitor your customers' service usage patterns to make critical decisions regarding network and business operations
- Allow customers to fully manage their accounts so you can spend more time cultivating new business
5. Outstanding Service Delivery
- Streamlined implementation processes simplify the customer onboarding process
- End-to-end project ownership ensures consistency and accountability of service
- Trained Network Operations Center (NOC) specialists keep customers operating at peak performance through extensive product knowledge and state-of-the-art tools
6. Dedicated Account Management Teams
- Experienced channel managers, technical consultants, and product specialists are available for sales calls, training, and support to help you develop communications solutions tailored to customers' budgets and business plans
- Proactive account consultation helps customers stay informed from order status and implementation dates to service provisioning and network performance measurements
- Live customer service, available 24 x 7 x 365, facilitates issue resolution in a timely manner
7. Exclusive Differentiators
- Innovative financing programs provide customers with a method for acquiring equipment and software with minimal or no capital outlay
- PAETEC was the first communications service provider to achieve ISO 9001:2000 certification companywide, demonstrating our ongoing commitment to delivering the highest quality services
- PAETEC has strategic technology relationships with many leading technology companies in the world, including Avaya, Cisco Systems, and Alcatel-Lucent
8. Quality-Engineered Network
- Network augmentation occurs at set thresholds to ensure appropriate network capacity
- Diverse routing and switch redundancy offers network diversity
- Constant network monitoring and use of trending analysis tools safeguard PAETEC's network
9. Financial Stability
- PAETEC has been net cash flow positive since 2002
- We serve over 4.4 million access line equivalents
- Unique business-case tools, such as Profit Assistant, ensure sound business judgment, resulting in business prosperity and longevity
10. Caring Culture
- Our employees strengthen communities nationwide, serving as active board members or volunteers in over 300 charitable organizations
- PAETEC leaders are allocated corporate funds to support nationwide charities of their departments' choice
- Employee empowerment and stock ownership enhance pride in PAETEC and drive greater customer service and support
To learn how you can benefit from PAETEC's Authorized Agent program, fill out an application, view our agent brochure or e-mail us at agent.development@paetec.com or channel_marketing@paetec.com.