APPLICATIONS - PINNACLE

APPLICATIONS - PINNACLE

A Service Lifecycle Management (SLM) solution that provides scalable and flexible solutions to solve the most common communications management challenges

PINNACLE Communication Management Software and Managed Services

Multiple Delivery Options
PINNACLE is uniquely offered as a licensed, hosted or managed service with flexible portability options between delivery methods depending on your needs now or into the future.

Service Management Without Limitations
PINNACLE is service agnostic so you'll be able to quickly identify the location, configuration, inter-relationship, and ownership for all landline, wireless and infrastructure services, as well as assign financial accountability.

Powerful Business Intelligence
PINNACLE provides real-time insight using powerful dashboards, customizable reports, and automated queries that enable you to export and analyze data on demand.

Simplified Operational Management
PAETEC's PINNACLE Communication Management Suite allows you to consolidate the management of several disparate billing, order processing, and infrastructure management support systems.

Helpful Services
PINNACLE lets you provide value-added self-service to your internal clients including electronic order fulfillment for any technology service, electronic invoicing, and an array of powerful reports.

Robust Financial Tools
You'll be able to outsource or automate your internal cost accounting and chargeback activities for a variety of technologies such as all wireless-based communications and physical infrastructure-based voice, data, and video services.

Easier Invoice and Payment Management
Whether we do it for you or you do it yourself, PINNACLE will help you streamline the processing, reconciliation, and payment of vendor invoices, while also improving the effectiveness of your dispute management with carriers.

Effortless Provisioning
Our PINNACLE Communication Management Suite can automate the provisioning of your PBX (Private Branch Exchange) and carrier services.

Software for Services Financing
PAETEC's innovative Software for Services financing program allows you to subsidize the cost of PINNACLE through PAETEC carrier network services, possibly even eliminating your upfront investment entirely. Ask your PINNACLE Solution Consultant for more information.