SOFTWARE - PINNACLE ENTERPRISE

PINNACLE Enterprise is a comprehensive, incredibly powerful Service Lifecycle Management solution that will provide you with real-time business intelligence and help you maximize the performance of your telecom and IT systems.

Designed for larger companies with highly dynamic environments, PINNACLE Enterprise allows you to utilize the all aspects of the PINNACLE Communications Management and available business process outsourcing (BPO). PINNACLE Enterprise allows you to enjoy a number of important benefits, including the ability to:

• Automate customer self-service
• Efficiently facilitate government and organizational compliance
• Optimize use of resources
• Enhance the green collaboration of IT service support and delivery
• Utilize real-time business intelligence

PINNACLE's professional services team leverages best practices in order to help your organization maximize the effectiveness of the Communication Management solution. PINNACLE can be the keystone for a successful implementation of:

• Telecom Expense Management (TEM)
• IT Financial Management
• Service Lifecycle Management (SLM)