Router Configuration
Our base Managed Router Support solution includes:
- Configuring of LAN (Local Area Network) and WAN (Wide Area Network) interfaces per your request
- Configuring of your software-based services, including NAT (Network Address Translation), DHCP (Dynamic Host Configuration Protocol), and secondary interfaces
- Ongoing support of your router configuration
Managed Router
Get all of the Router Configuration services, plus:
- 24 x 7 x 365 PING-based monitoring by PAETEC's TAC (Technical Assistance Center)
- Electronic customer notifications via e-mail/pager/text messaging
- PAETEC-supplied router software and Operating System updates
- Trouble resolution and device repair support
Advanced Managed Router
Beyond Managed Router Support services, our premium level support also includes:
- Proactive customer notification via phone by PAETEC TAC engineers
- Initiation of PAETEC trouble tickets when necessary
- Optional notifications by e-mail/pager/text messaging
All management levels also include:
- Professional pre-sale network and router design support
- Remote off-site backup of your router configuration
