DATA - MANAGED ROUTER SUPPORT

Router Configuration
Our base Managed Router Support solution includes:

• Configuring of LAN (Local Area Network) and WAN (Wide Area Network) interfaces per your request
• Configuring of your software-based services, including NAT (Network Address Translation), DHCP (Dynamic Host Configuration Protocol), and secondary interfaces
• Ongoing support of your router configuration

Managed Router
Get all of the Router Configuration services, plus:

• 24 x 7 x 365 PING-based monitoring by PAETEC's TAC (Technical Assistance Center)
• Electronic customer notifications via e-mail/pager/text messagingPAETEC-supplied router software and Operating System updates
• Trouble resolution and device repair support

Advanced Managed Router
Beyond Managed Router Support services, our premium level support also includes:

• Proactive customer notification via phone by PAETEC TAC engineers
• Initiation of PAETEC trouble tickets when necessary
• Optional notifications by e-mail/pager/text messaging

All management levels also include:

• Professional pre-sale network and router design support
• Remote off-site backup of your router configuration