Designed to simulate a live operator, Virtual Connect Auto Attendant uses custom greetings and a simple key-driven menu to more efficiently direct incoming callers to the individual or group that can best handle their needs. Using Virtual Connect Auto Attendant, your organization will be able to:
- Handle calls 24 x 7 x 365 by supplementing or replacing actual operators
- Enhance productivity, responsiveness, and customer satisfaction by quickly connecting callers with the person they need
- Enjoy compatability with most leading communications systems and customer premises equipment
- Save with a solution hosted in Windstream's network cloud, eliminating the need to purchase costly equipment