VOICE - ENHANCED TOLL-FREE SERVICES

Today's nationwide businesses need to find a way to transparently maximize their call center efficiency while delivering top-level service to their customers. Windstream's Enhanced Toll-Free services deliver a comprehensive set of helpful features designed to maximize your customers' calling experience and your organization's operational efficiencies. Enhanced Toll-Free delivers:

• Data management features, including Client Data Hosting, credit card transaction capabilities, and enhanced reporting
• Detailed billing functions like accounting codes and multi-leg billing
• Intelligent routing, including geographic or area code routing, percent allocation, and phone-type recognition
• Voice features such as Voice Capture, Echo Back, and Toll-Free Voicemail