Business Continuity
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Business Continuity

Windstream's personalized Business Continuity Solutions will not only help you with your disaster recovery planning, they'll also allow you to operate uninterrupted even in the midst of a potentially catastrophic event.

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Ensuring Uninterrupted Sales and Service

Windstream's Business Continuity Solutions helps you provide seamless sales and service for your customers even if one of your company's locations becomes unavailable.

With Windstream's help, your business continuity planning doesn't have to be limited to just disaster recovery. Our full portfolio of Business Continuity Solutions can help your sales and service operations continue "business as usual" even when there's a problem with part of your communications network.

Utilizing Windstream's flexible Dynamic IP (Internet Protocol) service, you get all the benefits of instantly "reroutable" voice communications, including:

  • Real-time Web-based control that lets you reroute incoming calls at an individual telephone number level
  • The power to route calls to an alternate location or individual telephone numbers, including cell phones
  • No long distance charges for rerouting calls to Dynamic IP-enabled locations, even if they're hundreds or thousands of miles away

By combining Dynamic IP with an MPLS VPN (Multiprotocol Label Switching Virtual Private Network), you'll also be able to reroute your data traffic, allowing you to:

  • Send data to any connected site, whether across the street, or across the country
  • Eliminate the single-site dependencies associated with hub-and-spoke network architectures
  • Maintain uninterrupted access to the data and applications you need to service your customers at the level they've come to expect

You can also choose to automatically reroute calls using Windstream's Direct Trunk Overflow (DTO). This offers a number of advantages, including:

  • Eliminating the need for manual intervention
  • Automatic call rerouting to predetermined destinations when the system detects common conditions associated with an outage
  • A low monthly charge that makes it a very worthwhile safeguard

If your customers contact you using a 1-800 number, our Enhanced Toll-Free service also makes it incredibly easy to reroute those calls using Web-based controls on PAETEC Online.