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Business Intelligence

Get the business intelligence tools and information you need to streamline your IT operations and reduce your operational expenses with Windstream's PINNACLE Communications Management Solutions.

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Obtaining Flexible and Cost-Effective IT Management Solutions

PINNACLE offers complete Service Lifecycle Management (SLM) solutions designed to streamline the support and delivery of all of your telecom and IT services, while also providing you with powerful business intelligence tools.


VIEW: Application Briefs Brochures Case Studies Videos/Demos

Application Briefs

  • Equipment Rental Application Brief - "Provides PAETEC's customers with the option of renting routers and other network interface equipment required to take advantage of PAETEC's suite of products"

Brochures

  • Equipment for Services (EFS) Overview - "Exclusive profit-sharing program allowing customers to subsidize equipment, software, and managed services purchases"
  • PINNACLE Enterprise Brochure - "PINNACLE enables integration over a local network or the Internet using the same industry standard protocols"
  • PINNACLE Online Brochure - "An industry leading Software as a Service (SaaS) expense management solution that provides you real time measurements and a comprehensive suite of integrated management tools that go well beyond traditional disparate IT and Telecom Expense Management (TEM) applications"
  • PINNACLE SBOSS Brochure - "A comprehensive and tightly integrated suite of software applications built upon an open Service Oriented Architecture (SOA) based multi-tenant framework"

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Case Studies

  • Financial Institution - "Streamline the processing, reconciliation, and payment of vendor invoices, while also improving the effectiveness of managing disputes with carriers"
  • George Washington University - "Consolidate the management of operations from several disparate billing, order processing, and infrastructure management support systems"
  • Robins & Morton - "With the savings we have realized since moving to SIP Trunking, we were able to fund the purchase of new IP phone systems for two of our offices by using EFS"
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Videos/Demos

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