Business Intelligence

PINNACLE makes it easy to deploy the solution within your current environment. Flexible delivery options, from Licensed to SaaS, give you the ability to manage as much or as little of the infrastructure needed to support the solution.

The standard solution offerings for Windstream's PINNACLE Communications Management Solutions include a range of managed services options, that allow you to:

• Manage your PINNACLE solution at one of Windstream's carrier-class data centers
• Freedom from investing in hardware or ongoing IT support costs
• Complete Windstream maintenance management, including upgrades, backups, testing, recovery, and database performance tuning
• Interim support should you license PINNACLE and need assistance with server-related issues

We also can extend our offer to help you manage the day to day PINNACLE environment. In addition to all IT-support functions, you can decide which support services you'd like to outsource to Windstream.

With PINNACLE's Licensed Software option, your organization manages the PINNACLE application in-house on any Oracle-supported platform. You also get a maintenance agreement that guarantees you'll have access to the most up-to-date maintenance, enhancement, and version releases.

A Solution You Can Afford

Windstream's innovative Software for Services financing program makes PINNACLE remarkably affordable. It allows you to subsidize a portion-or all-of PINNACLE's procurement cost through Windstream carrier network services. Our PINNACLE Solution Consultants can explain how.