Manually synchronizing data from multiple enterprise system is inefficient and expensive. PAETEC's PINNACLE Communication Management Suite allows you to automate the data integration of systems from PBXs to Helpdesk and beyond.
PINNACLE is built on an open and scalable technology platform that will allow your organization to leverage the latest innovations in Web 2.0 technologies and help you deliver a robust suite of management services through a SaaS (Software as a Service) business model.
By leveraging our powerful and open SOA (Service Oriented Architecture), you'll be able to facilitate a new level of performance in your communications, information sharing, interoperability, and collaboration-with your customers, and with other IT business systems and supply partners.