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Industry Focus
Higher Education
Higher Education Institutions are Faced with Numerous Challenges:
  • Protecting against increasing Web-based security threats, whether it's student-initiated or from
    outside sources.
  • Ensuring network availability and business continuity in the face of natural disasters.
  • Controlling telecommunications spend with increasing network complexity and limited budgetary and
    personnel resources.
  • Consistently enable access to bandwidth-intensive applications to all students, faculty, and staff, regardless of busy periods.

PAETEC's innovative suite of communications solutions for the higher education market can help your institution develop cost-effective solutions to these impending obstacles.

Trusted Communications Provider for the Higher Education Market
In recent years, colleges and universities have experienced tremendous pressure to provide students and administrators with high-level communications tools, while coping with budgetary constraints and a rapidly changing technology landscape. PAETEC has the unique ability to design, provision, and manage comprehensive solutions for institutions of higher learning. From core voice and data offerings, including Local, Long Distance, Dedicated Internet, and E-mail Security services, to next generation solutions. This is why we support over 500 educational institutions today.

"Our business goals are to provide the best possible telecommunications service to our end users. PAETEC's reliability is an important factor in that formula."Princeton University

Tailored Solutions for your Higher Education Institution

Business Continuity Solutions
PAETEC's extensive portfolio of disaster recovery and business continuity options ensures reliability and peace of mind. Your institution can rest assured that its communication channels will be available.

PINNACLE Communication Management Suite
PINNACLE's service lifecycle management solution, consolidates the management and delivery of technology services. It enables your organization to gain instant access to real-time cost and operational details, and improve cost accountability and billing accuracy.

Advanced Telephony and IP Solutions
PAETEC provides the full range of IP telephony services to meet your needs. Whether you have a premise-based IP PBX, are engaged in an evolution to IP telephony over time, desire hosted IP PBX functionality, or desire a hybrid of all situations. Experienced PAETEC professionals design, install, and maintain your state-of-the-art solution, providing your organization with the flexibility and expertise required within the higher education market.

Managed Services
PAETEC partners with our customers that require additional support, providing deployment and implementation support, 24 x 7 x 365 monitoring, technical consulting, and training services.

Broadcast Notification
Communicating with large populations instantaneously is paramount. This is especially true on college and university campuses. Campus leaders need to be prepared to respond to emergencies, and deal with crisis and risk management situations and the continuity of school operations.

PAETEC offers this level of security and service with Broadcast Notification. This powerful broadcast communications tool has one of the largest call-handling capacities in North America today. Only PAETEC's Broadcast Notification can launch thousands of simultaneous notifications via phone (cell or land line), text, fax and e-mail. It can reach thousands of students, faculty and staff in seconds. Immediately, no matter where
they're located.

A Genuine Interest in Higher Education
PAETEC proudly supports the higher education industry through relationships with several affiliate organizations, including ACUTA and EDUCAUSE.

Customer List
Our valued higher education customers include:

  • Boston University
  • Cornell University
  • Florida Atlantic University
  • Georgetown University
  • Princeton University
  • Rhode Island School of Design
  • San Diego State University
  • Syracuse University
  • University of Connecticut
  • Villanova University
  • "At the end of the day, we always felt like we were at the top of the customer priority list. The quality of customer service I received when I needed it most was outstanding."
    Villanova University

    ISO Certification Ensures Quality

    All PAETEC internal procedures are completely ISO 9001:2000-certified to ensure consistent delivery of the highest quality service to our customers. Our back-office systems and procedures are developed according to an internal quality-management system based on the internationally recognized standards required for ISO 9001:2000 certification. Standardized service delivery allows for greater operational efficiencies and a consistent customer experience.

    Read our higher education industries brochure to learn more.

    For More Information Contact:
    Chris Muller
    585.340.8218

    To request more information about PAETEC's products and services, click here or contact a PAETEC sales office nearest you.